My key wil not working

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My key wil not working

Ton Weegels's Avatar Ton Weegels
Hello

Why can I set no key in the extensionmanager i had always a working key.
I get a message in red:
There was an issue trying to find a Download Key on your setup.
Try reinstalling the extension.

I can't fill in a key

I Use joomla 4.2.6

With kind regards
Ton Weegels
Peter van Westen's Avatar Peter van Westen ADMIN
Could it be the same issue as described here?
regularlabs.com/forum/extensionmanager/5...-download-key#105393
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Ton Weegels's Avatar Ton Weegels
Hello

I don't see anything in the source file when I look at the link you give.
Peter van Westen's Avatar Peter van Westen ADMIN
Can you give me (super) admin and (s)ftp access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
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Ton Weegels's Avatar Ton Weegels
Confidential information:
(hidden)
Ton Weegels's Avatar Ton Weegels
Confidential information:
(hidden)
Peter van Westen's Avatar Peter van Westen ADMIN
The FTP won't let me connect...
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Ton Weegels's Avatar Ton Weegels
Confidential information:
(hidden)
Peter van Westen's Avatar Peter van Westen ADMIN
Nope, it keeps asking me for the password and doesn't accept it.
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Ton Weegels's Avatar Ton Weegels
Sorry I had domain not given in login
Confidential information:
(hidden)
Peter van Westen's Avatar Peter van Westen ADMIN
Sorry, but I can't do much for you like this.

It tries to connect. Seems the credentials are ok. But it now just times out. Stuck in 'connecting'.
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Peter van Westen's Avatar Peter van Westen ADMIN
Finally got in. THe password in your last reply was missing the last character.
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Peter van Westen's Avatar Peter van Westen ADMIN
Please try the latest development version of the Regular Labs Extension Manager from:
regularlabs.com/development-releases
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Ton Weegels's Avatar Ton Weegels
Hello Peter

Thanks for your patience I can now paste the key in it but get following message

There was an issue trying to check the validity of your Download Key.
Try again later.
Peter van Westen's Avatar Peter van Westen ADMIN
Should be fixed now with latest dev release.
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Peter van Westen's Avatar Peter van Westen ADMIN
The reason the checks were failing is that for some reason your server is adding whitespace (a newline) to the results of URL calls.
This caused the json results to contain invalid characters.
I have added code to strip that extra whitespace before handling the results.

If you run into other issues (also from other 3rd party extensions) concerning javascript ajax calls, then that could well be due to this issue caused by your server.
I have no idea what exactly is responsible for adding that whitespace.
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Ton Weegels's Avatar Ton Weegels
Hello Peter,
Register is working, I asked hosting provider if they can see why this is happening.
Thanks for your help.

Withnkind regards
Ton
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