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Other Extension Manager questions
Peter Bödeker
Peter Bödeker
Hi,
lately I get the following error message with various extensions (e.g. Cache Cleaner or Advance Module Manager):
Many greetings
Peter
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Try saving the download key field empty.
Then re-enter it.
Peter Bödeker
Peter Bödeker
Sorry, that does not work. In the ExtensionManager-Options I get the error-message:
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Seems like you have some issues on your setup.
Try uninstalling the extensions and reinstalling them...
PS: You will lose any global settings of those extensions.
Peter Bödeker
Peter Bödeker
I deinstalled Extension-Manager, Cache-Cleaner and Advanced-Module-Manager and reinstalled it - the same problems are still there.
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Can you give me (super) admin and (s)ftp access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Peter van Westen
ADMIN
Peter van Westen
ADMIN
The admin account is blocked...
Peter van Westen
ADMIN
Peter van Westen
ADMIN
And FTP won't connect either... Seems like it doesn't accept the password.
I also see that you have some weird continuous requests to 'detroitchicago/greenoaks.gif' on your admin side.
Something to do with 'Ezoic', whatever that is.
Peter Bödeker
Peter Bödeker
Sorry again, there I gave you the wrong user. I tried some accounts and mismatched. Here are the correct data:
And yes, the code is from the CDN of Ezoic, but it should not matter. On other Joomla sites everything works fine with the CDN, Joomla and regularlabs.
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Well, it looks like it does matter.
It is adding a bunch of HTML and javascript even to ajax raw requests. Which messes up the response.
Check this URL on your site:
Then look at the HTML source of that page.
So you should see if Ezoic can exclude URLs that have option=com_ajax or format=raw and format=json in it.
Forum
You have not entered your Download Key
Peter Bödeker
Peter Bödeker
lately I get the following error message with various extensions (e.g. Cache Cleaner or Advance Module Manager):
You have not entered your Download Key yet.
Without the Download Key, you will not be able to update when new versions of Cache Cleaner (Pro versions) are released.
You can find your Download Key under Download Keys on the Regular Labs website after logging in.
Please enter your Regular Labs Download Key:
Unfortunately, entering the download key does not help. The message keeps coming. Cache Cleaner does not work at all anymore ... What may be the reason?Without the Download Key, you will not be able to update when new versions of Cache Cleaner (Pro versions) are released.
You can find your Download Key under Download Keys on the Regular Labs website after logging in.
Please enter your Regular Labs Download Key:
Many greetings
Peter
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Then re-enter it.
Please post a rating at the
Joomla! Extensions Directory
Peter Bödeker
Peter Bödeker
There was an issue trying to find a Download Key on your setup.
Try reinstalling the extension.
Maybe a hint: The cache-cleaner does not work, too. There is the message, that the extension is not activated. But it is ...
Try reinstalling the extension.
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Try uninstalling the extensions and reinstalling them...
PS: You will lose any global settings of those extensions.
Please post a rating at the
Joomla! Extensions Directory
Peter Bödeker
Peter Bödeker
Peter van Westen
ADMIN
Peter van Westen
ADMIN
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Please post a rating at the
Joomla! Extensions Directory
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Please post a rating at the
Joomla! Extensions Directory
Peter van Westen
ADMIN
Peter van Westen
ADMIN
I also see that you have some weird continuous requests to 'detroitchicago/greenoaks.gif' on your admin side.
Something to do with 'Ezoic', whatever that is.
Please post a rating at the
Joomla! Extensions Directory
Peter Bödeker
Peter Bödeker
Confidential information:
(hidden)
And yes, the code is from the CDN of Ezoic, but it should not matter. On other Joomla sites everything works fine with the CDN, Joomla and regularlabs.
Peter van Westen
ADMIN
Peter van Westen
ADMIN
the code is from the CDN of Ezoic, but it should not matter
Well, it looks like it does matter.
It is adding a bunch of HTML and javascript even to ajax raw requests. Which messes up the response.
Check this URL on your site:
.../administrator/index.php?option=com_ajax&plugin=regularlabs&format=raw&getDownloadKey=1Then look at the HTML source of that page.
So you should see if Ezoic can exclude URLs that have option=com_ajax or format=raw and format=json in it.
Please post a rating at the
Joomla! Extensions Directory
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