Hello, on a site I have "Could not retrieve data from the Regular Labs website. Please try again later."
And no way to update ... or else
I phoned to the host provider (OVH) and they don't see anything in the logs.
They say that TCP is good to regular labs
The site is paul-nizan.fr
When the site was on another host (o2switch) it worked
Have you got anyidea ?
I have had these reports in the past. Asking my host (SiteGround) whether the ip addresses have been blocked in some way always return the answer "No".
It usually turns out to be some firewall on the Joomla setup, some too-aggressive security module setting on the hosts server or some (temporary) blacklisting on some ISP.
In many of the cases, it seems to resolve itself after some time.
hello, still the same issue, and only in ovh
when I ask them, they say there is no problem and the request is not blocked from their side.
If i copy the site to another host provider, it works.
I have : "Could not retrieve data from the Regular Labs website. Please try again later."
I can not update and install from joomla.
And the module extended manager does not work (still the joomla view)
Can you give me (super) admin and (s)ftp access so I can take a look?
And tell me on what url I can see/reproduce the issue.
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