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Cannot buy Pro Version

Husi's Avatar Husi
Hi,

it is really really hard to buy a regular labs PRO version!

We tried Credit Card -> doesn´t work!
We tried iDEAL -> doesn´t work!
We tried SOFORT -> doesn´t work!

Then okay ... want to to bank transfer ->> but your data at contect-site are not enough for doing a transfer.
Sorry, this really sucks 😉

What we need is:
1) complete address of the recipient
2) name and complete address of the bank (credit institute)

If we have, we gonna transfer as soon as possible.
Cause I really need the new Articles Field Pro version ... cause of J4 and PHP8

Thanks
Carsten
Peter van Westen's Avatar Peter van Westen ADMIN
Can you explain what doesn't work exactly?
Do you get an error? At what stage?
Could it be that you have a browser plugin (ad blocker or such) that is getting in the way?
What we need is:
1) complete address of the recipient
2) name and complete address of the bank (credit institute)

Your bank should have enough when giving the BIC (SWIFT) code of the bank.
If not, then they are not doing things the way international banks have agreed upon.
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Husi's Avatar Husi
The only error message was

Your payment could not be completed because it expired.

Hello Frank,

Unfortunately the payment expired and your order could not be completed.

Please try to order again using a different payment method.


For all of the different tpyes we tried.
And well: we never have a problem with our Drecit Card of whatever.



Maybe the bank doesn´t do it, as it should. But for sure we need to enter

1) complete address of the recipient
2) name and complete address of the bank (credit institute)

for transfer to another country than Germany.
i´m sorry, that´s the way it is 🙁
Peter van Westen's Avatar Peter van Westen ADMIN
Are you using a VPN?
That could cause issues with banks and payment platforms.
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Husi's Avatar Husi
I donot know. I am not the network admin at the company. But be sure: We never have had any problem with paying anything anywhere. Only with regular labs ...

If even you donot want paypal, easiest way would be to tell me

1) complete address of the recipient
2) name and complete address of the bank (credit institute)

and we do the banl transfer right now.

Or do we need to sent cash money? 😉
Peter van Westen's Avatar Peter van Westen ADMIN
1)
Dennenweg 8
7764AA Zandpol
The Netherlands

2) bank.codes/swift-code/netherlands/knabnl2h/
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Husi's Avatar Husi
Thanks!
My workmate gonna do the transfer within the next minutes.

Shall I give a screenshot the the transfer to you?
By email or here?
Is this post public?
Husi's Avatar Husi
It is done.
I can send the PDF of the transfer to you.

E-Mail?
Peter van Westen's Avatar Peter van Westen ADMIN
I will keep an eye on the bank transfers.
As soon as the transfer is completed, I will create the subscription and invoice.
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Husi's Avatar Husi
Okay,

so I cannot work with it today..
Would be cool, if would be easier in future.
Just what I said: we never have any problem anywhere else ....

Thanks
Carsten
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