Updating credit card

Richard Wylde

2 years 8 months ago

Richard Wylde

2 years 8 months ago

I can't see where to update my credit card information for automatic renewal

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Dr Richard Wylde

Peter van Westen ADMIN

2 years 8 months ago

Peter van Westen ADMIN

2 years 8 months ago

The credit card details are not stored on my side.
The easiest way to change your credit card details, is to just renew one or more of your subscriptions manually. That will add a year to the subscription.
All renewals will use the credit card details (mandate) of your last payment.

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Jonathan Greenberg

2 years 7 months ago

Jonathan Greenberg

2 years 7 months ago

Hi, Peter.

I see no way to change credit card info whether I do an automatic renewal or a manual renewal. The credit card account I used when renewing last time will fail if charged.

Can you provide a path forward?

Thanks,
Jonathan

Peter van Westen ADMIN

2 years 7 months ago

Peter van Westen ADMIN

2 years 7 months ago

Just order manually before it automatically renews. Renewals will use the mandate attached to the latest card used.

PS: Your Credit card details are not stored on my site or server. The mandate is stored at the payment platform only.

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