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Open on Page Load

Tom Dorsey's Avatar Tom Dorsey
11 months 3 days ago
We're having problems with modals not opening on page load. We haven't changed any of the syntax settings in the plugin and have it set up exactly as shown in the documentation: {modal url=" test.com " open="true"}{/modal}. We are using Modals v12.6.1 Pro (the latest version compatible with Joomla 3) on Joomla 3.9.10.

Please let us know what needs to be done to fix this.
Peter van Westen's Avatar Peter van Westen ADMIN
11 months 3 days ago
Can you give me (super) admin and (s)ftp access so I can take a look?
And tell me on what url I can see/reproduce the issue.
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Tom Dorsey's Avatar Tom Dorsey
11 months 3 days ago
Confidential information:
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Peter van Westen's Avatar Peter van Westen ADMIN
11 months 3 days ago
The admin login doesn't work.

And where have you placed the {modal} tag? In an article or module? On what url are you expecting the modal popup?
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Tom Dorsey's Avatar Tom Dorsey
11 months 2 days ago
Confidential information:
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Peter van Westen's Avatar Peter van Westen ADMIN
11 months 2 days ago
The issue seems to be caused by JCE Optimize.
Switch that off to see if it is working then.

Check your browser's console to get more info about the javascript error(s).
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