Unable to activate Article Anywhere with the...

HI,

I buyed the pro version of Article Anywhere a few minuts ago.

I then inserted the Download Key. The software seems to accept That (I get a green color when I click on the "save" button.

Unfortunately, after doing this, I get always the following message :

"Vous n'avez pas encore entré votre clé de téléchargement.
Sans clé de téléchargement, vous ne pourrez pas mettre à jour l'extension Articles Anywhere lorsqu'une prochaine version sera publiée.
Vous pouvez trouver votre clé de téléchargement sous Download Keys sur le site Regular Labs après vous être identifié·e."

What a deception and a pity! I'm now unable to begin to word with this plugin. Could you help me... or refund me ?

Thank you for your answer.
Stéphane

I have now tried to use the download key another Joomla website. On this site it works ( www.tri-articulation.info ) but not in the first site ( www.soi-esprit.info ) that is the most important for me. Why ?

Thanks for your quick answer.

There is a double access on the following website :

Stéphane

Many thanks Peter for your answer.

I'have uninstalled Article Anywhere one minut ago. Then I reinstalled it again. Unfortunately, the problem occurred again.

I'll send you my database accesses tomorrow afternoon.

Stéphane

I don't know why the update site was missing.
But it works perfectly now.
Many thanks to you Peter !
Best regards,
Stéphane