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Issues with Download Keys

ENMU Webmaster's Avatar ENMU Webmaster
Hello,

On my new upgraded Joomla 4 install when I go to edit modules I get a popup that tells me: "You have not entered your Download Key yet."

When I enter the key then it gives me this error message: "There was an issue trying to check the validity of your Download Key.
Try again later.
Otherwise contact the Regular Labs support."

What am I doing wrong? How can I fix this?

Thanks,
David
Peter van Westen's Avatar Peter van Westen ADMIN
It can be that your server is blocking the call to my server for the check.
Or that something is throwing an error during that call.

Are you able to run the update checks in the Joomla extension updater?
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