Hello Peter, I have read that the great Tooltip plugin is not working when teplate's creators do not use what comes with Joomla and load their own versions of jQuery and Bootstrap.

I totally understand your orthodox way to go and surely developers should take that more in consideration. One thing I wish to discuss is that people that purchase Joomla's extensions are not developers most of the time (this is why we spend money on services like yours) and often are not involved into the CMS's innerworkings and administrative decisions (luckily with Joomla 4 more improvements are coming).

So, even if you did not ask for it, I might gently suggest that you might find a solution in order to make Tooltip work with Joomshaper's template. They have hundreds of thousands of customers and it is the largest template's provider in Joomla. I mean I can find another solution that works with those templates, but if I can I'd rather pay you, than finding something else.

Anyway, to get to the point, Tooltip is not working here: www.ltecnoimpianti.it/sitonuovo/

I never ask for a refund, but unfortunately I only use Joomshaper's templates so can I change subscription from Tooltip to Articles Anywhere by paying the addition?

Bravo, Peter, it's the way it should be.

I too just purchased Tooltips Pro to use within a Joomshaper template framework and now found out that it doesn't work - very disappointed I might add. It's throwing the following errors.

Uncaught TypeError: popover.tip is not a function
at Object.show (script.min.js?v=7.7.3.p:7)
at HTMLSpanElement.<anonymous> (script.min.js?v=7.7.3.p:5)
at HTMLSpanElement.dispatch (jquery.min.js?954d8fc506c400109b160f606df22e86:2)
at HTMLSpanElement.v.handle (jquery.min.js?954d8fc506c400109b160f606df22e86:2)

So if this isn't something that can be addressed I will unfortunately have to request a refund.

Joomla 3.10.2
Tooltips Pro 7.7.3