Search
Other Modals questions
Forum

lost in updates

Finn Williams's Avatar Finn Williams
Hi Regular Labs / Peter,

We would like to use the free version of Modals at the moment, but it requires us to uninstall the PRO version from the Extension Manager, and we’re not allowed to! How can that be? Is it possible to remove it manually, or do you have another solution? We’re a bit stuck.

Joomla version 4.4.8.
Latest Extension Manager
Modals 14.03 PRO

Best regards Ulric
Peter van Westen's Avatar Peter van Westen ADMIN
What do you mean with you are not allowed? Do you get an error?

Uninstall the Modals package…
Please post a rating at the Joomla! Extensions Directory
Finn Williams's Avatar Finn Williams
"When I click the uninstall trash icon, I'm asked if I'm sure. Then the process bar runs to about 20%, after which I get a blank 'Overview' window—the process doesn't complete with 'Overview, Uninstalling the package was successful.'

When I go back, Modals PRO is still listed in the overview."
Peter van Westen's Avatar Peter van Westen ADMIN
Is this via the Regular Labs Extension Manager?
Have you tried uninstalling stuff via the core manager?
Please post a rating at the Joomla! Extensions Directory
Finn Williams's Avatar Finn Williams
"Yes, it's through Extension Manager—it doesn't work, and through Core Manager I also get an error. It gave an error related to plugins/editors-xtd/modals/helper...something. I replaced this modals folder with one from a similar Joomla installation, and then the uninstallation worked through Extension Manager."

I think this case is closed 😊
Finn Williams's Avatar Finn Williams
... continuation of issues with the free version of Regular Labs Modals.

Hi Regular Labs / Peter,
I managed to uninstall the pro version, but now I’m getting these errors when installing the free version of Modals over the pro version:

```
Warning: Undefined property: stdClass::$mediafiles in /site4/plugins/system/modals/src/Params.php on line 89

Deprecated: strtolower(): Passing null to parameter #1 ($string) of type string is deprecated in /site4/plugins/system/modals/src/Params.php on line 89
```

Do you have any idea why?

Joomla 4.4.9
Modals 14.2.0

Best regards Ulric
Peter van Westen's Avatar Peter van Westen ADMIN
Please try the latest development version from:
regularlabs.com/development-releases
Please post a rating at the Joomla! Extensions Directory
Finn Williams's Avatar Finn Williams
Thank you, it works perfectly! The errors have disappeared, and nothing breakes. Thanks for the quick response. regards Ulric
Peter van Westen's Avatar Peter van Westen ADMIN
Ok, great 🙂
The fix will be included in the next release.
Please post a rating at the Joomla! Extensions Directory
Peter van Westen's Avatar Peter van Westen ADMIN
The new version has been released.
Please post a rating at the Joomla! Extensions Directory
Finn Williams's Avatar Finn Williams
Thanks 😊 works great!
You can only post on the extension support forum if you have an active subscription and you log in

Buy a Pro subscription