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Issues after updating to Joomla 4

Geoff's Avatar Geoff
We have used GeoIP for many years without issues that I am aware of, but after updating to latest versions with our Joomla 4 update, I am seeing this error:

GeoIP cannot function. You have not synced the MaxMind GeoLite2 database yet.
Go to the GeoIP system plugin to sync the database.

Is the MaxMind GEOIP now a paid service? I've tried renewing a license key, but the site is difficult to understand.

Thanks for clarifying.

Confidential information:
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regards,
Geoff
Geoff's Avatar Geoff
Thanks Peter. I do have an account and generated a new License key (twice), however it does not appear to work..

www.evernote.com/shard/s639/sh/e7f0a9e0-...bVHagIOzjXHI7iE2vybQ

I notice the following on the MaxMind site when creating the new key... is this something new, perhaps? I am wondering if it might be related to the problem I am having?

www.evernote.com/shard/s639/sh/5d00d05b-...zDJM4FGVsLzcbNtcyl7g

Release notes: dev.maxmind.com/geoip/release-notes/2023...maxmind-license-keys

Thanks,
Geoff
Geoff's Avatar Geoff
Hi Peter, just nudging this if you have a moment to check if your instructions are out of date.

Thanks,
Geoff
Peter van Westen's Avatar Peter van Westen ADMIN
Sorry, I thought I already replied to this. Seems like my reply never made it.

Please try the latest development version from:
regularlabs.com/development-releases

You will need to enter your Account ID in the GeoIP system plugin settings.
Please post a rating at the Joomla! Extensions Directory
Geoff's Avatar Geoff
Fantastic, thanks Peter!
Peter van Westen's Avatar Peter van Westen ADMIN
Can you confirm it is all working as it should?
Please post a rating at the Joomla! Extensions Directory
Geoff's Avatar Geoff
Yes it worked beautifully. Thanks again.
Peter van Westen's Avatar Peter van Westen ADMIN
Ok, great 🙂
The fix will be included in the next release.
Please post a rating at the Joomla! Extensions Directory
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