I use GeoIP in conjunction with Conditional Content to display phone numbers based on the users IP. I show content specific to the USA, to Australia and, if the user IP doesn't match either of these, then the site falls back to a direct dial international number.

This was previously working however an update to regular labs plugins yesterdat seems to have been the trigger for this to stop functioning correctly.

My site now always displays the international contact details in all circumstances. I have tested multiple IP's using proxies and real devices with unique IPs.

I have taken those testing IP numbers from my webserver access logs and run them through www.maxmind.com/en/geoip-web-services-demo , which I understand is the basis of the geolocation data from the geoIP plugin. Maxmind correctly lists the IP locations. Are there any known issues with the latest geoIP or conditional content plugins? Or any advice on how I can debug this on site to try and understand if the issue is with a regular labs extension or something specific to my site?

Joomla 4.4.0
GeoIP (Free) 6.0.4
Conditional Content (Paid) 5.1.5PRO

I'm using Conditional Content version 5.1.5PRO.

I'm sorry, unfortunately I'm not going to be able to do that.
I can give you a url, although I'm not sure that will be much help.

I understand if this prevents you from going any further with this. Is there any local logging option from geoIP or Conditional Content that I might be able to use? Thank you.

Understood. For your information the debug logs did not show anything unusual and all IP's listed had their location correctly identified.

As a temporary solution I rolled the GEOIP plugin back to version 6.0.2 and the location specific content is working correctly again.

I was going to post a new message about this same topic, but am adding to this existing message instead. If you want this to be a new message thread, please let me know.

I downloaded and installed the beta GeoIP plugin and it does seem to fix the Inline code (from my limited testing). However, it doesn't seem to fix when I choose modules to be displayed/hidden by GeoIP.

I am testing everything on a development site, and have created access for you. I'll give you the login information confidentially.

The normal page I'm working on is the donate page. We have UK, Canada, and US/World entities, and each have their own donation information and form. Until recently, the GeoIP with Conditional Content allowed me to display text, forms, links, flags, and sidebar content as appropriate.

Your recent update seems to have broken this setup.

To assist you with finding the articles and modules on the back end of the site, I'm working on the article "GeoIP TEST". There are two INLINE Conditional Content lines in this article that seem to work with the BETA plugin. However, I'm also embedding two modules which do not seem to be working. You can find these modules by filtering on TEST.

I don't know if I am creating the CONDITIONS correctly on the modules, or embedding them in a way that works properly with GeoIP conditions.

Please take a look and let me know what needs to be done to correct the issue.

Note: I'm using a VM running a VPN to simulate being in the UK, Canada, and elsewhere. There seems to be a delay in when the GeoIP matches a new location. I'm using whatsmyip.com to confirm my IP location, but the Conditional Content doesn't change right away. Is this due to some level of caching? Is there something I can do to make it faster to update?

Thanks!

Calvin

Joomla 5.0.3
MariaDB 10
PHP 8.2

That was simple enough. Thanks!

Did that default to "on" or did I accidentally enable it sometime in the past? I was trying all kinds of things to get the embed to work, so I don't remember what I did.

There appears to be a delay in detecting the GeoIP location to switch to the country. When I switch my VPN to a different location, it can take awhile for the display to change to reflect this.

In practice this won't make a difference as whoever is visiting isn't likely moving around fast enough to matter, but for testing purposes, is there something i can do in Joomla to make the detection faster? It doesn't seem to be a browser caching as I've cleared the Joomla and browser caches.

Thanks again.

Is there a way to use the GeoIP extension to make Joomla menu links go to different destinations depending on where the person is located?

I was thinking Rereplacer might work. I could put a unique fake URL on the menu item, then use Rereplace to replace with the correct one based on conditions.

Thank you again for your help. It took me awhile to figure out Conditions when you first introduced them for Joomla 4, but now I can't live without them. 🙂

Sorry to resurrect this older thread, but I'm still having troubles with GeoIP working.

Here's the setup:

I administer a site that uses Geolocation to serve one of three donation forms to visitors. If they are in the UK, they get the UK form. If they are in Canada, they get the Canada form. Everyone else gets the US form (I'll call this "World"). This is to funnel donations to the correct entity (there are the three entities - US, Canada, and UK).

The form is from FundraiseUp, which has it's own built-in GeoIP setup to detect the person's location and change to their local currency.

The forms all look alike and FundraiseUp's geolocation works, so the main way I can tell if Geolocation is working for the rest of the page content is that I have some text and links set on the donation pages to serve the proper ones depending on location.

At the top of each page, if the visitor is from the World, they get flags and buttons that link to dedicated Canada and UK pages. If the visitor is in the UK, they get dedicated Canada and USA flags and buttons, and so on.

I also Geolocate tax deduction information for each country, and the right sidebar displays country-specific physical mailing addresses.

The whole system worked for years, then broke (as per my earlier forum messages), then worked again after I did that Plugin switch, then stopped working at some point. It hasn't been working for a couple of months or so now.

I have this all set up on a development server that you have access to.



I can provide FTP access later if you need it.

I hope this is just some silly syntax error on my part. Please take a look and let me know what you find.

Thanks!

Calvin

The development release appears to have fixed it.

Thank you for your quick response and fix.

Calvin