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Error after updating to Joomla 4

Kevin Ballestrini's Avatar Kevin Ballestrini
After updating Joomla to 4.28 (from 3.10), I reinstalled RegularLabs extension manager, but get this persistent error:

Error connecting to the server: download.regularlabs.com

It is also throwing an error on checking the license key.

Thanks!
Peter van Westen's Avatar Peter van Westen ADMIN
Probably your host/ISP or some firewall extension is blocking the connection...
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Kevin Ballestrini's Avatar Kevin Ballestrini
Hmmm, and that's likely on a subdirectory with Joomla 4 but not happening on a Joomla 3 install on the same server?
Peter van Westen's Avatar Peter van Westen ADMIN
Can you give me (super) admin and (s)ftp access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
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Kevin Ballestrini's Avatar Kevin Ballestrini
Confidential information:
(hidden)


Thanks!
Peter van Westen's Avatar Peter van Westen ADMIN
I don't know what is causing this yet, but something on your site is adding extra characters to the json output of ajax calls.

Instead of:
{"valid":true,"active":true}
The result is:
1c
{"valid":true,"active":true}
0
Which causes the json decoding to fail.
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Peter van Westen's Avatar Peter van Westen ADMIN
I cannot connect to ftp: Login authentication failed
So I cannot look into this any deeper.
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Kevin Ballestrini's Avatar Kevin Ballestrini
Hmmm, try dropping everything after @ in the FTP username. It shouldn’t make a difference but that might be the problem. If not, I’ll regenerate a password.

Thank you for trying to figure this out. I really do appreciate it!
Peter van Westen's Avatar Peter van Westen ADMIN
I already tried that. No luck.
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Kevin Ballestrini's Avatar Kevin Ballestrini
Ok, lets try this then:

Confidential information:
(hidden)
Peter van Westen's Avatar Peter van Westen ADMIN
This seems to be caused by an issue in the Joomla SocketTransport method, which kicks in if cURL is not available.
See if you can enable cURL on your server.
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Kevin Ballestrini's Avatar Kevin Ballestrini
I <3 you, Peter. That did the trick.
Peter van Westen's Avatar Peter van Westen ADMIN
Happy that fixed it for you 🙂
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