Paul Porteous
Hi Support,
In Joomla Extension Updates I am getting Warning message for "all" my Regular Labs Extensions;
Warning
Update: Could not open update site #4 "Regular Labs - Advanced Module Manager", URL:
download.regularlabs.com/updates.xml?e=a...ager&pro=1&type=.xml
Update: Could not open update site #5 "Regular Labs - Articles Anywhere", URL:
download.regularlabs.com/updates.xml?e=a...here&pro=1&type=.xml
Update: Could not open update site #27 "Regular Labs Library", URL:
download.regularlabs.com/updates.xml?e=library&pro=1&type=.xml
Update: Could not open update site #28 "Regular Labs - Extension Manager", URL:
download.regularlabs.com/updates.xml?e=e...ager&pro=1&type=.xml
Update: Could not open update site #29 "Regular Labs - Cache Cleaner [PRO]", URL:
download.regularlabs.com/updates.xml?e=c...aner&pro=1&type=.xml
If I follow any one of the links above, they "do" resolve..
This is also not restricted to just the one site.. it is across multiple sites that I manage..
I am also getting a message pop up in the Regular Labs - Extension Manager;
Could not retrieve data from the Regular Labs website. Please try again later
//
I have recently migrated a lot of customer sites from one hosting platform to another.. And I initially thought this may be a cause.. but the existing hosting platform (where I still have several sites) shows the same issue.. So I am assuming this can be ruled out? Maybe a contributor.. but I expect being as both platforms.. original and the new migrated show same issue.. it must be something else?
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As per your note when asking a forum question.. I can confirm the issue is on the latest versions of Joomla 3.10.2 (PHP 7.4x) and I have also updated the Regular Labs extensions to their latest versions (manually).. even after updating everything.. when I go to the Extensions Update - Clear Cache and select Find Updates.. I get the Warning message and list of extensions and just to confirm.. on latest Joomla along with the updates message I get the pop up in the RL Extension Manager..
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I did do a search on the forum, but could not find anything specifically the same as the issues I am experiencing..
Any ideas? 🙂
Please let me know if you require any further information..
Kind Regards,
Paul