I have just installed Regularlabs Extension Manager on a new site and after inputting my Download ID I get the following error:

Your Download Key seems to be invalid. Either your subscription has expired or the Download Key is not correct. You can find your Download Key under Downloads on the Regular Labs website after logging in.

I created a new Download Key to try it, and get the same error unfortunately.

Also, when viewing the list of extensions to install, I see a message next them that says "Renew Subscription" but in my dashboard it shows that my subscription is active and will auto-renew.

James

Hi Peter,

I am facing the same issue on svereal projects running on several domains.
Since a long time I am using RegularLabs with a list of different download-keys for different projects - everything fine.
Since one or two days I get randomly the notice "Your Download Key seems to be invalid. Either your subscription has expired or the Download Key is not correct. You can find … "
Actually with a download-key ending on ************6877 (CDU Kreisverband) -> used for www.cdualtona.de/

I got this also on other projects, but after disabling the key, reenable it and stored it again in the Extension Manager, it was working again.

Not so in the system of www.cdualtona.de and maybe others - i have to doublecheck.

Just to let you know for now … there might be an issue …
… as soon I get an overview I will give you a superadmin access …

Best,
Boris



PS: Very strange … after logout on your website and doing some update-stuff at the project … it's working again