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RL_DOWNLOAD_KEY_ERROR_EXTERNAL
Eve McGivern
2 years 1 week ago
Eve McGivern
2 years 1 week ago
After successfully installing DB Replacer, no matter the download key I generate and enter, I get the error RL_DOWNLOAD_KEY_ERROR_EXTERNAL.
Joomla! Version 4.1.2
PHP Version 7.4.25
Peter van Westen
ADMIN
2 years 1 week ago
Peter van Westen
ADMIN
2 years 1 week ago
Please try the latest development version from:
regularlabs.com/development-releases
Please post a rating at the
Joomla! Extensions Directory
Eve McGivern
2 years 1 week ago
Eve McGivern
2 years 1 week ago
Thanks, I tried it out and it did not work for me. I tried different keys, but the error continues to pop up.
Is there a directory I should check for proper permissions?
Peter van Westen
ADMIN
2 years 1 week ago
Peter van Westen
ADMIN
2 years 1 week ago
Even if the check fails for some reason, you shouldn't be seeing the language string RL_DOWNLOAD_KEY_ERROR_EXTERNAL.
Try deleting these folders:
/plugins/system/regularlabs /libraries/regularlabs /media/regularlabs
(You will get other errors now).
Then reinstall DB Replacer.
If you still get the same results: Can you give me (super) admin and (s)ftp access so I can take a deeper look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Please post a rating at the
Joomla! Extensions Directory
Eve McGivern
2 years 22 hours ago
Eve McGivern
2 years 22 hours ago
Still no luck.
Confidential information:
(hidden)
Peter van Westen
ADMIN
2 years 21 hours ago
Peter van Westen
ADMIN
2 years 21 hours ago
I uninstalled the Regular Labs Library extension.
Reinstalled DB Replacer.
All looks good now.
Please post a rating at the
Joomla! Extensions Directory
Eve McGivern
2 years 19 hours ago
Eve McGivern
2 years 19 hours ago
You're amazing, thanks so much!
Peter van Westen
ADMIN
2 years 15 hours ago
Peter van Westen
ADMIN
2 years 15 hours ago
My pleasure.
Please post a rating at the
Joomla! Extensions Directory
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