DB Replacer

RL_DOWNLOAD_KEY_ERROR_EXTERNAL

Eve McGivern

After successfully installing DB Replacer, no matter the download key I generate and enter, I get the error RL_DOWNLOAD_KEY_ERROR_EXTERNAL.

Joomla! Version 4.1.2
PHP Version 7.4.25

Peter van Westen ADMIN

2 years 8 months ago

Peter van Westen ADMIN

2 years 8 months ago

Please try the latest development version from:
regularlabs.com/development-releases

Please post a rating at the Joomla! Extensions Directory

Eve McGivern

2 years 8 months ago

Eve McGivern

2 years 8 months ago

Thanks, I tried it out and it did not work for me. I tried different keys, but the error continues to pop up.

Is there a directory I should check for proper permissions?

Peter van Westen ADMIN

2 years 8 months ago

Peter van Westen ADMIN

2 years 8 months ago

Even if the check fails for some reason, you shouldn't be seeing the language string RL_DOWNLOAD_KEY_ERROR_EXTERNAL.

Try deleting these folders:

/plugins/system/regularlabs
/libraries/regularlabs
/media/regularlabs

(You will get other errors now).

Then reinstall DB Replacer.

If you still get the same results: Can you give me (super) admin and (s)ftp access so I can take a deeper look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.

Please post a rating at the Joomla! Extensions Directory

Eve McGivern

2 years 8 months ago

Eve McGivern

2 years 8 months ago

Still no luck.

Confidential information:

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Peter van Westen ADMIN

2 years 8 months ago

Peter van Westen ADMIN

2 years 8 months ago