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Template does not display in Editor Content Template list

Patricia Lawson's Avatar Patricia Lawson
Hello Peter,
I am using J 4.2.9, Content Templater 11.2.2 PRO
I have created a template. I have been sure to give it a publish date. It is Published: I see it in the Templates component.
I see that all parts of the Templater are published as components/plugins.
I have re-read the docs.
I feel like I have checked everything.
It does not show up when I click the Content Template button in my editor. I have tried using the button and the Joomla dropdown.
This seems SO basic.. what can I possibly be missing?

Pat
Peter van Westen's Avatar Peter van Westen ADMIN
Can you give me (super) admin access so I can take a look?
And tell me what template is the issue.
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
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Patricia Lawson's Avatar Patricia Lawson
Confidential information:
(hidden)

I have just begun. Trying to insert Minutes template. Neither that one or a new one I am practicing with show up.

Thank you.
Patricia Lawson's Avatar Patricia Lawson
I have made you Super User
Patricia Lawson's Avatar Patricia Lawson
Just tested this in my J3.10.11 site and it works just fine.
Peter van Westen's Avatar Peter van Westen ADMIN
I don't see any editor buttons showing at all. Also not the Joomla core buttons.
Looks like something you should ask JCE about.

See if the buttons will show if you switch to the Joomla core editor.
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Patricia Lawson's Avatar Patricia Lawson
Hi Peter,
This is probably not a JCE thing: I changed the UI to use the dropdown from the Joomla icon to show the link to the Content Template, they way you show it in the docs. I have now switched it back to use the buttons. I could see the Content Template dialog in both cases, but nothing shows up in the Content Template list in the dialog
Could you look again, please.
Peter van Westen's Avatar Peter van Westen ADMIN
Not sure what is happening there...

Can you give me (s)ftp and database (PhpMyAdmin) access so I can take a deeper look?
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Patricia Lawson's Avatar Patricia Lawson
Sorry for the delay - I had to get ahold of the creds. I put the info in Confidential...
Confidential information:
(hidden)


I don't have ftp info - I forgot you requested it. LMK if you still need it...

Thanks again,
Pat
Peter van Westen's Avatar Peter van Westen ADMIN
I am not able to access the database from outside, it seems.

I would also need the (s)FTP access.

PS: Why are you using MySQL PDO instead of MySQLi?
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Patricia Lawson's Avatar Patricia Lawson
You are still a user on our site, set to Super User. Browse to the front end and go to Developer->phpMyAdmin. You can log in from there.
We have Phoca Commander installed so perhaps that could help access the file system, if you think you need to. Otherwise, you would have to ssh in and that is another can of worms.
Our website is a commercial application that we run on AWS and Azure. We are in the manufacturing world. We connect to all kinds of data sources and most of the application is built with custom extensions. We run MySQL PDO because the php developers use the security feature a lot....
Sprint.dev is our development platform.
Peter van Westen's Avatar Peter van Westen ADMIN
Please try the latest development version from:
regularlabs.com/development-releases
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Patricia Lawson's Avatar Patricia Lawson
Thank you, Peter!
I can now see the list of templates and can open a saved template in an article.
Peter van Westen's Avatar Peter van Westen ADMIN
Ok, great 🙂
The fix will be included in the next release.
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