could your server block some sites from updating...

Search
Other Bug Reports questions
Forum

could your server block some sites from updating (example with IP)

Marc's Avatar Marc
Hi Peter,

Here is a general question : on a series of websites hosted with OVH, I can't get the updates.
I have tried to investigate this further.
OVH confirms that they are not blocking the connexion in anyway.
Still
newsletter.festivalmusiq3.be/probleme_ovh_update_sites.php
has a timeout while
www.fesdig.com/probleme_ovh_update_sites.php
replies immediately for example.
This one-line script simply echoes one of your update XML in fact.

So could it be that *your* server is blocking the following IP ?
"Par exemple, l'hébergement de festivalmusiq3.be se trouve sur le cluster023, l'IP gateway est donc 91.134.248.235."

Txs,

Marc
Marc's Avatar Marc
Just to be complete, here is the list of IPs of OVH in function of the Cluster:
docs.ovh.com/fr/hosting/liste-des-adress...et-hebergements-web/
Peter van Westen's Avatar Peter van Westen ADMIN
I have asked my host...
Please post a rating at the Joomla! Extensions Directory
Peter van Westen's Avatar Peter van Westen ADMIN
My host says that IP address is not blocked.
Please post a rating at the Joomla! Extensions Directory
Marc's Avatar Marc
Txs a lot for the quick follow-up Peter!
BTW, have you never had other feedback from people being hosted at OVH and having issues to update?
Peter van Westen's Avatar Peter van Westen ADMIN
I found mention of OVH in a thread from nearly 4 years ago.
regularlabs.com/forum/bugreports/45042-u...extension-impossible
Please post a rating at the Joomla! Extensions Directory
Peter van Westen's Avatar Peter van Westen ADMIN
PS: at that time I was still hosted at SiteGround.
So maybe OVH has some weird rule somewhere blocking my domain instead of IP.... ??‍♂️
Please post a rating at the Joomla! Extensions Directory
Peter van Westen's Avatar Peter van Westen ADMIN
Well, I asked a bit further and my host now says it is indeed blocked because it is on a general blacklist of spammers.
www.stopforumspam.com/ipcheck/91.134.248.235

So you or the client needs to get it removed from that list first...
Please post a rating at the Joomla! Extensions Directory
You can only post on this forum if you log in