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Joomla! 4.03 Download keys

GARCIA Ange

3 years 2 months ago

GARCIA Ange

3 years 2 months ago

Hello Peter,

I have setup a dev server in order to test (get in toutch) with the new Joomla! 4.03 version (on production we still use Joomla! 3.10.2)

I have Uploaded your J4 extensions, available (Pro version) :
- Article Anywhere
- Snippets
- Sourcerer
- Quick index

When I enter our Download key (global package key) it does not accept it...

What should I do ?
Thanks for your help,

WBR,
Stéphane

Peter van Westen ADMIN

3 years 2 months ago

Peter van Westen ADMIN

3 years 2 months ago

Can you give me (super) admin access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.

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GARCIA Ange

3 years 2 months ago

GARCIA Ange

3 years 2 months ago

Here we are

Confidential information:

(hidden)

Stéphane

GARCIA Ange

3 years 2 months ago

GARCIA Ange

3 years 2 months ago

Hi Peter,

When I try to see if there is an update for the extensions I'll get those error messages :

Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 13, "Regular Labs Library", URL : https://download.regularlabs.com/updates.xml?e=library&type=.xml
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 14, "Regular Labs - Articles Anywhere [PRO]", URL : https://download.regularlabs.com/updates.xml?e=articlesanywhere&pro=1&type=.xml
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 15, "Regular Labs - Sourcerer [PRO]", URL : https://download.regularlabs.com/updates.xml?e=sourcerer&pro=1&type=.xml
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 16, "Regular Labs - Quick Index [PRO]", URL : https://download.regularlabs.com/updates.xml?e=quickindex&pro=1&type=.xml
Mise à jour : Impossible d'ouvrir le site de mise à jour avec l'ID 17, "Regular Labs - Snippets [PRO]", URL : https://download.regularlabs.com/updates.xml?e=snippets&pro=1&type=.xml

Translation : The site cannot access the URLs...

Have I missed something ?
Maybe this is the reason why I cannot enter the Download Key...

Thanks for your help and advises,
Stéphane

Peter van Westen ADMIN

3 years 2 months ago

Peter van Westen ADMIN

3 years 2 months ago

Can you also give me (s)ftp access so I can take a deeper look?

Please post a rating at the Joomla! Extensions Directory

Peter van Westen ADMIN

3 years 2 months ago

Peter van Westen ADMIN

3 years 2 months ago

Never mind, I can reproduce the issue...

Please post a rating at the Joomla! Extensions Directory

GARCIA Ange

3 years 2 months ago

GARCIA Ange

3 years 2 months ago

Hi Peter,

Great that you can reproduce the issue, we do not have an sftp account created on our sites...

Peter van Westen ADMIN

3 years 2 months ago

Peter van Westen ADMIN

3 years 2 months ago

So this is caused by an update in Let's Encrypt SSL certificates on hosts. And Joomla using outdated certificate checks.
The fixes for this have been merged into Joomla. But Joomla will have to release a new version, and you will need to update, before this all starts working again.
it sucks and is completely out of my control.

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GARCIA Ange

3 years 2 months ago

GARCIA Ange

3 years 2 months ago

Thanks for that reply Peter, will then wait for the newer version.
Have a nice wee-end !
Stéphane

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