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There was an issue trying to check the validity of your Download Key

ronald's Avatar ronald
Hi Just purchased the module and everything seemed ok till i got the message to say it is checking the key. Running j5 with no problems. rebuilt and tryed reinstalling the extention.
Peter van Westen's Avatar Peter van Westen ADMIN
It could be a temporary issue between servers.
Or some firewall extension you have installed…

Do you have RS Joomla or AdminTools installed? Try switching those off to see if it is the cause…
Please post a rating at the Joomla! Extensions Directory
ronald's Avatar ronald
having no luck. Turned off all antivirus firewalls. In Joomla i dont have RS Joomla or AdminTools installed?
Peter van Westen's Avatar Peter van Westen ADMIN
Can you give me (super) admin access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Please post a rating at the Joomla! Extensions Directory
ronald's Avatar ronald
Confidential information:
(hidden)
Peter van Westen's Avatar Peter van Westen ADMIN
Not sure what to tell you, but:
I opened the Regular Labs Extension Manager.
Filled in your Download Key.
Saved it.
Everything looks to be fine.
Please post a rating at the Joomla! Extensions Directory
ronald's Avatar ronald
thanks Peter much appreciated

ron
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