Pre-Sale

Purchasing Problem

1 month 6 days ago #94412

Kevin's Avatar Kevin

I'm having difficulty purchasing your bundle. I contacted my bank who has confirmed everything is ok with my card. I've purchased 3 other products just today (starting a new site). Unfortunately, I receive this message from Mollie: "Verified By VISA authentication has failed. Please check your card details and try again." however, as I said, everthing checks out with my bank and I can use the card elsewhere.

Do you have a Venmo or PayPal I can use?

1 month 6 days ago #94413

Peter van Westen's Avatar Peter van Westen Admin

I have passed on this info to Mollie (the payment platform).
They will need to fix the issue. But I have no idea how long that will take.

I do not accept payment through Paypal.

If you cannot use a different card, you could pay via a bank transfer:
regularlabs.com/faqs#pre-sale-questions-...erent-payment-method

1 month 6 days ago #94414

Kevin's Avatar Kevin

I'm using Western Union to send the money via wire transfer.

I need to enter your Bank name.

Also, can you confirm "van Westen" is your last name, and you do not use a middle name on your ID?

1 month 6 days ago #94415

Peter van Westen's Avatar Peter van Westen Admin

Bank details (search on swift code):
www.theswiftcodes.com/netherlands/knabnl2h/

Yes, my full surname is "van Westen".

1 month 6 days ago #94416

Kevin's Avatar Kevin

I've been informed the transfer should be complete to you tomorrow, October 22, 2020 for 199.47 EUR. I'll await your confirmation and/or e-mail confirmation to download (purchased the bundle).

Thank you.

1 month 6 days ago #94420

Peter van Westen's Avatar Peter van Westen Admin

I'll manually create your subscription and invoice once the payment has been completed...

1 month 5 days ago #94441

Peter van Westen's Avatar Peter van Westen Admin

The payment has been completed.
The subscription is now active and the invoice has been sent to you by email.